Skip to content

Privacy Policy

Last updated: January 1st, 2025

At Epoxy Ontario, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, contact forms, and event registrations. We encourage you to carefully review this policy to understand how we handle and protect your data.

  1. INFORMATION WE COLLECT

We may collect personal information when you submit it through our website, contact forms, or event registrations. This may include:

  • Full name
  • Email address
  • Phone number
  • Location details (for workshop purposes)
  • Ticket purchase information for events and workshops
  • Any additional details you provide when reaching out to us for inquiries or bookings

We may also collect non-personal data, such as IP addresses, browser type, and usage patterns, cookies and other tracking technologies.

  1. HOW WE USE YOUR INFORMATION

We use the information you provide to us to:

  • Communicate with you regarding inquiries, bookings, and workshop details.
  • Process ticket purchases and registrations for events and workshops.
  • Send confirmations, updates, or changes regarding workshops or events you have registered for.
  • Understand your needs and preferences to improve our workshops, services, and website.
  • Send you relevant updates, promotional materials, or special offers (only with your consent).
  • Maintain internal records for administrative purposes.

We will not use your information for purposes other than those outlined in this Privacy Policy without your consent.

  1. INFORMATION SHARING & DISCLOSURE

We respect the confidentiality of your personal information and do not sell, trade, or disclose it to third parties without your consent. However, we may share your information in the following circumstances:

Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or respond to legal processes.

Service Providers: We may share your data with trusted service providers (e.g., payment processors, email platforms) to process ticket purchases, registrations, or workshop operations. These providers adhere to strict confidentiality and data protection standards.

  1. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure payment processes and encrypted storage of sensitive data. While we strive to use industry-standard practices, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute protection of your data.

  1. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies to:

  • Enhance your browsing experience.
  • Analyze website traffic and usage patterns to improve our website and services.
  • Personalize content and make your experience more relevant.

You have the option to disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features or functionalities of our website, including user experience.

  1. THIRD-PARTY LINKS

Our website may include links to third-party websites or services not operated or controlled by Epoxy Ontario. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

  1. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time, with changes effective immediately upon posting and the “Last updated” date revised. Please review this page periodically to stay informed about how we protect your information.

  1. CONTACT US

If you have any questions, or concerns regarding this Privacy Policy, your personal information, or our data practices, please contact us.

By using our website, submitting forms, or registering for our workshops and events, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

⚠️ BEFORE YOU REGISTER ⚠️

A 50% PLUS TAX DEPOSIT IS CHARGED AT THE TIME OF REGISTRATION!

This amount is just the deposit—the balance is due the day of the workshop.👈

Example: Clock $175 plus tax - 50% plus tax at time of registration - balance of $87.50 plus tax due at the workshop.

When you register for a workshop, you are holding a space. Most locations sell out VERY fast. Refunds will not be issued if you do not show up! A credit will be issued with a minimum 7 days' notice for a future date or another class, provided there is availability. NO SHOWS WILL RESULT IN LOSS OF DEPOSIT AND THE OUTSTANDING BALANCE BEING CHARGED TO YOU!

Please make note:

  • Mark down the date and time you have selected or subscribe to the event and add it to your calendar (found on your registered event page).
  • When registering, you are only paying a deposit. The balance is due the day of the workshop in cash or e-transfer ONLY.
  • You can NOT change your project selection when you get to the workshop. Because we travel, we are already prepped for you.
  • Rude and aggressive behavior will NOT be tolerated. You will be asked to leave.